All products are backed by a money back guarantee as stated on the website from which you purchased (the “Guarantee”). FAST FORWARD MARKETING LLC has rights to change refund policy at anytime, but will be reflected on future orders only, not past orders. The Guarantee starts from the purchase date. Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued. Products returned after the policy has expired will be shipped back to the customer. If a product is purchased, a refund request letter or email must be sent to our office in order for your refund to be processed. Please be sure to include the following contact information: Full Name, Email and the name of the course you wish to have refunded. This is to prevent fraudulent returns. In addition to your letter or email to our office, you must also delete all digital video, audio, and text files you obtained from FAST FORWARD MARKETING LLC, and ask for a full refund. Although certainly not required, in order to serve our customers better in the future, please tell us the reason that you are requesting the refund. Product Refund Request Letter Address: FAST FORWARD MARKETING LLC 6126 W State Street, Suite 605 Boise, Idaho 83703 or Product Refund Request Email Address: support at leadwhisperer dot com. Please note that you must include the Subject Line: “Refund Request.” Upon a refund being processed please allow 7 to 14 business days for the transaction to post to your account. Transaction times depend on the policies of your bank or credit card companies.